Customer service testimonials are key to a company’s success. Here at Graham Custom Truck and cargocatch.com we take pride in knowing that every customer is taken care of in a friendly and efficient manner.
It’s all too often that you’re searching for a customer service phone number on a website before, during or after a purchase, and you either can’t find one anywhere on the site, it’s buried somewhere in some random link down at the bottom of the home page, or worst case scenario, they don’t have one at all.
It can be frustrating, I know, for customers, when they’re already getting a bit anxious anyway, and they can’t find a phone number to get a live human on the line to help answer a simple question or assist with an order.
Take Amazon for example. I honestly don’t think there is a phone number on their website at all. Sure, it’s great having everything done online, but let’s face it, sometimes people may have a technical question they need answered right away, or, they’re just too damn old and tired to deal with all the clicking and they just want to close out whatever issue they have immediately.
In our industry, it’s important for our customer service to be available for our customers, 24/7/365. Our phone number can always be found easily on our website at the top of any page. When you call, if you get our office voicemail, please leave a message and we’ll return your call, usually within minutes.
In addition, many of our products require you to contact us directly anyway in order to ensure proper part# identification for your vehicle when you’re placing an order. However, if you decide not to call and you place an order online, we will always contact you to verify your truck or other vehicle. Shipping the wrong parts to our customers never happens and never will.
Here are some of our customer service testimonials from the recent past:
- This item is a surprise for my wife’s new truck…. She will be surprised and pleased when she actually sees it mounted next time she gets groceries…. No longer having to chase after loose grocery items…Thanks for the update….Randall S.
- Thank you for the amazing customer service. We made it home with all of our items completely dry. Thanks again!…Silvia A.
- Yes sir. Arrived and installed. Thank you much!…Azad E.
- Thanks very much for the quick turnaround, Bill! Have a wonderful weekend!…Tana K.
- William, thank you so much again for all your help I did get the other cargo net so all is good. Have a happy Thanksgiving and enjoy the holidays…Robert W.
- Not many companies provide the personal touch anymore. How refreshing and I will highly recommend your company to anyone who is interested in these products as I go about my camping adventures. Thank you so much!…M Rona
- I just received the Cargo Catch, I haven’t installed it yet but I wanted to thank you for the fast delivery. I’m going to install it today when my wife gets home from work. If I here of someone needing one of your products I sure will send them your way…Mark S.
If you need unparalleled and awesome friendly customer service, just pick up the phone and call us. We also respond to emails quickly at cargocatch@cargocatch.com
CargoCatch Current
